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Duty-Free Card
Apply for Your Duty-Free Card
Eligible diplomats and accredited international organisation staff can apply online. Our registration team will verify your credentials and respond within 3 business days.
Card Benefits
What the Duty-Free Card Gives You
The Diplomatic Village Duty-Free Card is your all-access credential to everything the Village offers.
VAT & Customs Tax-Free Purchases
Your card unlocks tax-exempt procurement across all eligible product categories at the Diplomatic Village duty-free shop — in full compliance with the Vienna Convention.
Access to All On-Site Services
A single card is your credential across the clinic, pharmacy, spa, gym, restaurant, and business centre — no separate registration required for each service.
DVL Portal Access
Manage your quota balance, track purchases, renew your card, and access receipts online through the secure DVL Portal — available 24 hours a day.
Personalised Annual Quota
Each cardholder receives an individual duty-free quota set in accordance with Federal Ministry of Foreign Affairs guidelines, tracked digitally through the portal.
Register
Apply for a Duty-Free Card
Complete the form below. All fields are required unless marked optional. Our registration team will verify your credentials and respond within 3 business days.
Application Process
What Happens After You Apply
A clear, four-step process from application to card in hand.
Submit Your Application
Complete the online form with your personal details and diplomatic credentials. Ensure your MFA accreditation number is accurate — this is used for primary verification.
Credential Verification
Our registration team verifies your credentials against Federal Ministry of Foreign Affairs records within 3 business days. You will be contacted if additional documentation is required.
Approval & Card Issuance
Upon successful verification, your Diplomatic Village Duty-Free Card is issued and your DVL Portal account is activated. You will receive your login credentials by email.
Begin Using Your Card
Present your card at any service point within the Village. Your annual duty-free quota is immediately available through the DVL Portal.
Get Started
Ready to Join the Diplomatic Village Community?
Apply for your Duty-Free Card or access the DVL Portal today. Our registration team is available to guide you through every step.
Access is restricted to accredited diplomats and approved international organisations.